Moreton Bay ratepayers’ private user information has been accidentally published to the regional council’s website.
It comes after users reported seeing other people’s personal information submitted through the City of Moreton Bay’s customer request portal.
The data breach included names, residential addresses, email, phone numbers, complaints to the council and details about council investigations.
A council spokesperson said its third-party provider had launched an investigation into the “possible information breach”.
The spokesperson said in the meantime, some customer functionality would remain unavailable on the website.
“The cause is still to be determined but there is no indication that this is a cyber attack,” the spokesperson said.
“Our third-party provider is investigating a possible information breach.
“Customers do not need to take any action at this stage.”
The spokesperson could not provide an estimated time for when the website would be fixed, nor how many people had been affected.
They said the council would continue to keep residents informed.
